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CANCELLATION REQUEST FORM

We regret that you have decided to cancel your hosting account with NZWebIT. If there is anything we can do to change your mind, please contact our Quality Assurance Director.

This is THE ONLY WAY to cancel your account with us. No calls or emails to any department will preserve any deadlines according to our user agreement.

If your account is over 30 days old, NO REFUND can be given, as per our TOS

If your account is 30 days old or less, you are entitled to a refund under our 30 Day Money Back Guarantee. Your prepaid hosting fees will be refunded to your credit card on file within 3-4 weeks of this request. Setup fees and domain registration charges are always non-refundable, 12, 24 and 36 months prepayments included a setup fee of USD12.95 per Economic account and USD19.95 per Business or Reseller account and a domain registration fee of USD8.99 per year. All additional services are not refundable.

If you are terminating within 30 days (under Money Back Guarantee) the following fees will be deducted:

Plan Type	Setup Fee	Domain Fees	Total Deducted
Economic Monthly account	USD 12.95	USD 8.99	USD 21.94
Economic 12 Months account	USD 12.95	USD 8.99	USD 21.94
Economic 24 Months account	USD 12.95	USD 17.98	USD 30.93
Economic 36 Months account	USD 12.95	USD 26.97	USD 39.92

Business or Reseller Monthly account	USD 19.95	USD 8.99	USD 28.94
Business or Reseller 12 Months account	USD 19.95	USD 8.99	USD 28.94
Business or Reseller 24 Months account	USD 19.95	USD 17.98	USD 37.93
Business or Reseller 36 Months account	USD 19.95	USD 26.97	USD 46.92
Domain Name Registration	No Refunds On Domain Names
Dedicated Servers	Please contact us

The following form is provided to better understand the needs of our customers.
Please fill out the form entirely.
Every field is required and only completed forms can be processed.

Billing Name

Domain Name

Username

Password

Email Address

Your account:

Your account term

Why do you wish to cancel your account?

Where are you moving your site to?
Skip this question if you select "Giving up my web site"

How long have you been with NZWebIT ?

Have you used our technical support Yes No

If Yes, how satisfied were you
with our tech support?

My a quality assurance rep. contact you? Yes No

Any thing else you would like us to know?

I have read, understand and accept the TOS.

Name	date