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NEW Control Panel Tutorial (Please Read) Microsoft Front Page© help
Common FAQ. Help and tutorials using FTP
Resellers FAQ Telnet / SSH Help
Presales and Billing Questions My SQL Help
Programs Location Help desk (contact us)

 Interactive Flash Tutorials

Important Announcements 


7- Mar 04 New Interactive tutorials
 
To better help you maximise your use of the CPanel we have added these helpful step by step flash tutorials, make sure you try them.

We have also included flash tutorials to help you use your favourite FTP software.
Click here to see the tutorials.
 

 Presales and Billing Questions
1.How do I place an order?
2. How long does it take to open an account?
3. What is the minimum contract?
4. Do I get a discount if I pay for a year in one go?
5. How do you bill me?
6. How can I pay for my site?
7. Can I use my space for commercial purposes?

8. Can I resell space on my account?

 

1. How do I place an order?
You can place your order using our online order forms.

 

2.How long does it take to open an account?
All accounts are opened and set up on the same day as the order is placed. Once an account is set up an activation notice will be sent to you via email. This email includes a user ID, password, FTP hostname and all the instructions you need to get started. You can then begin uploading files to your new web site immediately.

 

3. What is the minimum contract?
One Month for Hosting Plans. But if you want discounts then you may pay in advance. For more information on discounts please contact sales@nzwebit.co.nz
Packages and Domain Name registration requires minimum one year payment.

 

4. Do I get a discount if I pay for a year in one go?
Yes. all our plans have at least 20% discount for yearly payments.
If you cannot find a yearly payment option for a product or service please contact us to arrange a discount for you.

 

5. How do you bill me?
We bill you 1 or 12 months in advance (according to your plan)

 

6. How do I pay for my account?
You can pay for your account by Direct deposit in our bank account (please use your URL as reference), by cheque (NZ orders only) or by credit card.

 

7. Can I use my space for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. In addition, our professional plan and higher plans provide the features you would need to set up your own online shop.

 

8. Can I resell my web space?
NO. Unless you are a reseller or affiliate of NZ Web IT and you hold a reseller account, you cannot resell any of the features of your account.  all the features in your account are for your personal use only and cannot be resold, gifted or given for free.  If you wish to resell space you should consider joining our Reseller program.
Please note that reselling any features, space or bandwidth will result in your immediate account termination and you WILL NOT qualify to a refund for any unused period.

 
     
 
   
 





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