This User Agreement
("Agreement") is an agreement between
NZ Web Information Technology
Limited Trading as NZ WEB IT, MY BEST HOST, WEB IT
DOMAINS/Z, WEB IT SERVERS a Limited Liability Company,
and the party set forth in the related order form
("Customer" or "you") incorporated herein by reference
(together with any subsequent order forms submitted by
Customer, the "Order Form"), and applies to the purchase of
all services ordered by Customer on the Order Form
(collectively, the "Services").
PLEASE READ THIS AGREEMENT CAREFULLY.
BY CLICKING ON THE
"ORDER" BUTTON ON THE ORDER FORM REFERENCED HEREIN, YOU ARE
AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND ALL
TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS
AGREEMENT, INCLUDING NZ WEB IT'S PRIVACY POLICY & ACCEPTABLE
USAGE POLICY. YOUR USE OF THE SERVICES ALSO CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.
Amendment of Agreement.
NZ WEB IT may amend or otherwise modify this Agreement.
Customer agrees that NZ WEB IT's posting of any amendments
or modifications to this website ( http://www.NZ
WEB IT.com/terms.htm) shall constitute adequate
notice to Customer and that Customer shall periodically
consult this web page for any changes or amendments to
this Agreement. NZ WEB IT may, but is under no obligation
to, provide additional notice of any amendment,
modification or update of this Agreement via announcements
on Customer's control panels or member's forum ( http://www.NZ
WEB IT.com/members) . If any material
modification to this Agreement is unacceptable to Customer
it shall be Customer's responsibility to terminate their
subscription as provided in Section 2 of this Agreement.
If Customer does not terminate the Agreement within 10
days of the material modification then Customer's
continued use will mean that Customer has accepted the
amended or modified Agreement.
- Acceptable Use Policy
Under this Agreement, Customer shall comply with NZ WEB
IT's current Acceptable Use Policy ("AUP"), as amended,
modified or updated from time to time by NZ WEB IT, which
currently can be viewed under the Terms
(http://www.NZ
WEB IT.com/terms.htm) section of this web site,
and which is incorporated in this Agreement by reference.
Customer hereby acknowledges that he/she/they have
reviewed the AUP and that the terms of the AUP are
incorporated herein by reference. In the event of any
inconsistencies between this Agreement and the AUP, the
terms of the AUP shall govern.
NZ WEB IT does not intend to systematically monitor the content that is
submitted to, stored on or distributed or disseminated by
Customer via the Service (the "Customer Content").
Customer Content includes content of Customer's customers
and/or users of Customer's website. Accordingly, under
this Agreement, you will be responsible for your customers
content and activities on your website. Notwithstanding
anything to the contrary contained in this Agreement, NZ
WEB IT may immediately take corrective action, including
removal of all or a portion of the Customer Content,
disconnection or discontinuance of any and all Services,
or termination of this Agreement in the event of notice of
possible violation by Customer of the AUP. In the event NZ
WEB IT takes corrective action due to a violation of the
AUP, NZ WEB IT shall not refund to Customer any fees paid
in advance of such corrective action. Customer hereby
agrees that NZ WEB IT shall have no liability to Customer
or any of Customer's customers due to any corrective
action that NZ WEB IT may take (including, without
limitation, disconnection of Services).
- Term, Termination, Cancellation Policy.
A. The initial term of this Agreement shall be as set
forth in the Order Form (the "Initial Term"). The Initial
Term shall begin upon commencement of the Services to
Customer. After the Initial Term, this Agreement shall
automatically renew. ADDITIONALLY AFTER THE INITIAL
TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE NZ WEB IT TO
AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR
SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM,
UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED
IN THIS SECTION.
The Initial Term and all successive renewal periods shall
be referred to, collectively, as the "Term".
B. This Agreement may be terminated
-
By either
party by giving the other party thirty
30 days prior to the
renewal/anniversary date of the Term (Customers need
to use the
Cancellation Request Form at
http://www.NZ WEB IT.com/cancel.htm ),
-
By NZ WEB
IT in the event of nonpayment by Customer,
-
By NZ WEB
IT, at any time, without notice, if, in NZ WEB IT's sole
and absolute discretion and/or judgment, Customer is in
violation of any term or condition of the this Agreement
and related agreements, AUP, or Customer's use of the
Services disrupts or, in NZ WEB IT's sole and absolute
discretion and/or judgment, could disrupt, NZ WEB IT's
business operations and/or
-
By NZ WEB
IT in accordance with any section/s of this Agreement.
C. If you cancel this Agreement prior to the end of the
Initial Term or any Term thereafter,
- You shall be obligated to pay all fees and charges
accrued prior to the effectiveness of such cancellation,
- You shall receive no
refund for any prepaid hosting fees and any such fees
shall be forfeited.
In the event that Customer cancels within 30 days of
ordering the service by completing the
Cancellation
Request Form NZ
WEB IT will refund the prepaid hosting fees only to
Customer. Any setup fees, fees for additional services,
as well as fees paid for domain name registration (at
current domain registration fees on
http://www.NZ WEB IT.com/domain.htm ) are always
non-refundable. Any promotional domain name registration
will be billed at
current domain registration fees on
http://www.NZ WEB IT.com/domain.htm
and subtracted from any prepaid hosting fees before any
Money-Back-Guarantee refund is processed.
Customer acknowledges and agrees that the
Cancellation
Request Form at
http://www.NZ WEB IT.com/cancel.htm
is the ONLY WAY TO EFFECTIVELY CANCEL a web hosting
account with NZ WEB IT and meet potential deadlines to
trigger NZ WEB IT's limited Money-Back Guarantee or to
avoid automatic renewal. Any cancellation requests
sent to or directed to NZ WEB IT by email and/or phone
and/or regular mail shall be null and void. Customer
also agrees that any request for a refund shall be
forfeited, if the
Cancellation
Request Form at
http://www.NZ WEB IT.com/cancel.htm
has not been used to cancel a web hosting account.
- You shall be obligated to pay 100% of all charges
for all Services for each month remaining in the Term
(other than basic hosting fees as provided in (II)
above). Any cancellation request shall be effective
thirty (30) days after receipt by NZ WEB IT, unless a
later date is specified in such request.
D. NZ WEB IT may terminate this Agreement
- If the Services are prohibited by applicable law, or
become impractical or unfeasible for any technical,
legal or regulatory reason, by giving Customer as much
prior notice as reasonably practicable or
- Immediately by giving written notice to Customer, if
NZ WEB IT determines in good faith that Customer's use
of the Customer Web site or the Customer Content
violates any term or condition, including the AUP. If NZ
WEB IT cancels this Agreement prior to the end of the
Term for your breach of this Agreement and related
agreements, the AUP or Customer's use of the Services
disrupts, NZ WEB IT shall not refund to you any fees
paid in advance of such cancellation and you shall be
obligated to pay all fees and charges accrued prior to
the effectiveness of such cancellation; further, you
shall be obligated to pay 100% of all charges for all
Services for each month remaining in the Term and NZ WEB
IT shall have the right to charge you an administrative
fee of US$50.00.
E. Upon termination of this Agreement for any cause or
reason whatsoever, neither party shall have any further
rights or obligations under this Agreement, except as
expressly set forth herein. The provisions of Sections
2(E), 3, 4, 8, 10, 11, 16, 17, 18, 19 and 20 of this
Agreement shall survive the expiration or termination of
this Agreement for any cause or reason whatsoever, and,
notwithstanding the expiration or termination of this
Agreement, the parties shall each remain liable to the
other for any indebtedness or other liability theretofore
arising under this Agreement. Termination of this
Agreement and retention of pre-paid fees and charges shall
be in addition to, and not be in lieu of, any other legal
or equitable rights or remedies to which NZ WEB IT may be
entitled.
- Customer's Responsibilities.
A. Customer is solely responsible for the quality,
performance and all other aspects of the Customer Content
and the goods or services provided through the Customer
Web site.
B. Customer will cooperate fully with NZ WEB IT in
connection with NZ WEB IT's performance of the Services.
Customer must provide any equipment or software that may
be necessary for Customer to use the Services. Delays in
Customer's performance of its obligations under this
Agreement will extend the time for NZ WEB IT's performance
of its obligations that depend on Customer's performance
on a day for day basis. Customer will notify NZ WEB IT of
any change in Customer's mailing address, telephone,
e-mail or other contact information.
C. Customer assumes full responsibility for providing end
users with any required disclosure or explanation of the
various features of the Customer Web site and any goods or
services described therein, as well as any rules, terms or
conditions of use.
D. Because the Services permit Customer to electronically
transmit or upload content directly to the Customer Web
site, Customer shall be fully responsible for uploading
all content to the Customer Web site and supplementing,
modifying and updating the Customer Web site. Customer is
also responsible for ensuring that the Customer Content
and all aspects of the Customer Web site are compatible
with the hardware and software used by NZ WEB IT to
provide the Services, as the same may be changed by NZ WEB
IT from time to time. NZ WEB IT shall not be responsible
for any damages to the Customer Content, the Customer Web
site or other damages or any malfunctions or service
interruptions caused by any failure of the Customer
Content or any aspect of the Customer Web site to be
compatible with the hardware and software used by NZ WEB
IT to provide the Services.
E. Customer is solely responsible for making back-up
copies of the Customer Web site and Customer Content.
- Customer's Representations and Warranties.
A. Customer hereby represents and warrants to NZ WEB IT,
and agrees that during the Initial Term and any Term
thereafter Customer will ensure that:
I. Customer is the owner or valid licensee of the Customer Content and
each element thereof, and Customer has secured all
necessary licenses, consents, permissions, waivers and
releases for the use of the Customer Content and each
element thereof, including without limitation, all
trademarks, logos, names and likenesses contained therein,
without any obligation by NZ WEB IT to pay any fees,
residuals, guild payments or other compensation of any
kind to any Person;
II. Customer's use, publication and display of the Customer Content will
not infringe any copyright, patent, trademark, trade
secret or other proprietary or intellectual property right
of any person, or constitute a defamation, invasion of
privacy or violation of any right of publicity or any
other right of any person, including, without limitation,
any contractual, statutory or common law right or any
"moral right" or similar right however denominated;
III. Customer will comply with all applicable laws, rules and regulations
regarding the Customer Content and the Customer Web site
and will use the Customer Web site only for lawful
purposes; and
IV. Customer has used its best efforts to ensure that the Customer Content
is and will at all times remain free of all computer
viruses, worms, Trojan horses and other malicious code.
B. Customer shall be solely responsible for the
development, operation and maintenance of Customer's web
site, online store and e-commerce activities, for all
products and services offered by Customer or appearing
online and for all contents and materials appearing online
or on Customer's products, including, without limitation
I. The accuracy and appropriateness of the Customer Content and content
and material appearing in its store or on its products,
II. ensuring that the Customer Content and content and materials appearing
in its store or on its products do not violate or infringe
upon the rights of any person, and
III. ensuring that the Customer Content and the content and materials
appearing in its store or on its products are not
defamatory or otherwise illegal. Customer shall be solely
responsible for accepting, processing and filling customer
orders and for handling customer inquiries or complaints.
Customer shall be solely responsible for the payment or
satisfaction of any and all taxes associated with its web
site and online store.
C. Customer grants NZ WEB IT the right to reproduce, copy,
use and distribute all and any portion of the Customer
Content to the extent needed to provide and operate the
Services.
- License to NZ WEB IT. Customer hereby grants to
NZ WEB IT
A non-exclusive, royalty-free, worldwide right and license
during the Initial Term and any Term thereafter to do the
following to the extent necessary in the performance of
Services under the Order:
A. Digitize, convert, install, upload, select, order,
arrange, compile, combine, synchronize, use, reproduce,
store, process, retrieve, transmit, distribute, publish,
publicly display, publicly perform and hyperlink the
Customer Content; and
B. Make archival or back-up copies of the Customer Content
and the Customer Web site. Except for the rights expressly
granted above, NZ WEB IT is not acquiring any right, title
or interest in or to the Customer Content, all of which
shall remain solely with Customer.
- Billing and Payment.
A. Customer will pay to NZ WEB IT the service fees for the
Services in the manner set forth in the Order Form.
B. NZ WEB IT may increase the Service Fees
I. In the manner permitted in the service description and
II. At any time on or after expiration of the Initial Term by providing
prior notice thereof to Customer.
C. The Service Fees do not include any applicable sales,
use, revenue, excise or other taxes imposed by any taxing
authority with respect to the Services or any software
provided hereunder (excluding any tax on NZ WEB IT's net
income). All such taxes may be added to NZ WEB IT's
invoices for the fees as separate charges to be paid by
Customer. All fees are fully earned when due and
non-refundable when paid.
D. Unless otherwise specified, all fees and related
charges shall be due and payable within three (3) days
after the date of the invoice. If any invoice is not paid
within ten (10) days after the date of the invoice, NZ WEB
IT may charge Customer a late fee of $15.00 for such
invoice; in addition any amounts payable to NZ WEB IT not
paid when due will bear interest at the rate of one and
one half percent (1.5%) per month or the maximum rate
permitted by applicable law, whichever is less.
E. If NZ WEB IT collects any payment due at law or through
an attorney at law or under advice therefrom or through a
collection agency, or if NZ WEB IT prevails in any action
to which the Customer and NZ WEB IT are parties, Customer
will pay all costs of collection, arbitration and
litigation, including, without limitation, all court costs
and NZ WEB IT's reasonable attorneys' fees.
F. If any check or automatic payment is returned for
insufficient funds NZ WEB IT may impose a processing
charge of US$25.00.
G. Customer agrees that all accounts which incurs a charge
back will be instantly suspended, domain names will be
pointing to a Fraud / ChargeBacks page; All due amounts
plus US$50.00 Charge Back processing fee will apply to
remove the Fraud page and/or reinstate the account. If
payment is not made within 10 working days, all due
amounts plus charge back fees and collection/ Legal fees
will be forwarded to a dept collection agency at NZ Web IT
own discretion.
All accounts owned by the customer will be suspended and
pointed to Fraud / ChargeBack page until all due fees are
fully paid.
H. In the event that any amount due NZ WEB IT remains
unpaid twenty (10) days after such payment is due, NZ WEB
IT, in its sole discretion, may immediately terminate this
Agreement, and/or withhold or suspend Services.
I. Customer agrees that he will be charged a US$50.00 fee
to reinstate accounts that have been suspended or
terminated.
J. Wire transfers will be assessed a US$30.00 charge.
K. Customer acknowledges and agrees that NZ WEB IT may
pre- charge Customer's fees for the Services to its credit
card supplied by Customer during registration for the
Initial Term.
L. YOU ACKNOWLEDGE, AGREE AND AUTHORIZE NZ WEB IT TO
AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR
SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM,
UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED
IN SECTION 2.
M. Customer acknowledges and agrees that all charges,
fees, pricings on NZ WEB IT's websites, promotion
materials, Emails, advertisings or quotes are in US
(American) dollars.
- NZ WEB IT as Reseller or Licensor.
NZ WEB IT is acting only as a reseller or licensor of
the hardware, software and equipment used in connection
with the products and/or Services that were or are
manufactured or provided by a third party ("Non-NZ WEB IT
Product"). NZ WEB IT shall not be responsible for any
changes in the Services that cause the Non-NZ WEB IT
Product to become obsolete, require modification or
alteration, or otherwise affect the performance of the
Services. Any malfunction or manufacturer's defects of
Non- NZ WEB IT Product either sold, licensed or provided
by NZ WEB IT to Customer or purchased directly by Customer
used in connection with the Services will not be deemed a
breach of NZ WEB IT's obligations under this Agreement.
Any rights or remedies Customer may have regarding the
ownership, licensing, performance or compliance of Non-NZ
WEB IT Product are limited to those rights extended to
Customer by the manufacturer of such Non- NZ WEB IT
Product. Customer is entitled to use any Non-NZ WEB IT
Product supplied by NZ WEB IT only in connection with
Customer's permitted use of the Services. Customer shall
use its best efforts to protect and keep confidential all
intellectual property provided by NZ WEB IT to Customer
through any Non-NZ WEB IT Product and shall make no
attempt to copy, alter, reverse engineer, or tamper with
such intellectual property or to use it other than in
connection with the Services. Customer shall not resell,
transfer, export or re-export any Non-NZ WEB IT Product,
or any technical data derived therefrom, in violation of
any applicable United States, New Zealand or foreign law.
- Internet Protocol (IP) Address Ownership.
If NZ WEB IT may assigns Customer an Internet Protocol
("IP") address for Customer's use, the right to use that
IP address shall belong only to NZ WEB IT, and Customer
shall have no right to use that IP address except as
permitted by NZ WEB IT in its sole and absolute discretion
in connection with the Services, during the term of this
Agreement. NZ WEB IT shall maintain and control ownership
of all Internet Protocol numbers and addresses that may be
assigned to Customer by NZ WEB IT, and NZ WEB IT reserves
the right to change or remove any and all such Internet
Protocol numbers and addresses, in its sole and absolute
discretion.
- Caching.
Customer expressly
I. Grants to NZ WEB IT a license to cache the entirety of the Customer
Content and Customer's web site, including content
supplied by third parties, hosted by NZ WEB IT under this
Agreement and
II. Agrees that such caching is not an infringement of any of Customer's
intellectual property rights or any third party's
intellectual property rights.
- CPU Usage.
Customer agrees that Customer shall not use excessive
amounts of CPU processing on any of NZ WEB IT's servers. A
website is considered to be using "Excessive amounts of
resources" when it monopolizes the resources available by
using 10% or more of system resources for longer than 60
seconds. There are numerous activities that could cause
such problems. We reserve the rights to suspend or
terminate any hosting account that we feel is jeopardizing
our network. NZ WEB IT will be the sole and final arbiter
as to what constitutes a violation of this policy.
Any violation of this policy may result in corrective
action by NZ WEB IT, including assessment of additional
charges, disconnection or discontinuance of any and all
Services, or termination of this Agreement, which actions
may be taken in NZ WEB IT's sole and absolute discretion.
If NZ WEB IT takes any corrective action under this
section, Customer shall not be entitled to a refund of any
fees paid in advance prior to such action.
- Bandwidth and Disk Usage.
Customer agrees that bandwidth and disk usage shall
not exceed the number of megabytes agreed to in the
stipulated measurements outlined on the web site at the
time of sign-up (or other measurements of services in the
form of gigabytes, megabytes, etc.) per month for the
Services ordered by Customer on the Order Form (the
"Agreed Usage"). NZ WEB IT will monitor Customer's
bandwidth and disk usage.
NZ WEB IT shall have the right to take corrective action
if Customer's bandwidth or disk usage exceeds the Agreed
Usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance of
any and all Services, or termination of this Agreement,
which actions may be taken in NZ WEB IT's sole and
absolute discretion. If NZ WEB IT takes any corrective
action under this section, Customer shall not be entitled
to a refund of any fees paid in advance prior to such
action.
To avoid unfair resource
distribution at no time shall Customer use more than 15
simultaneous processes by and with any of Customer's
applications and not upload any file larger than 10
megabytes. All images in a Customer's hosting account must
be linked to from pages within the Customer's hosting
account. It is a violation of this agreement if Customer
uses this account as merely an image, sound or file
library. Binary files such as images, video and sound (i.e
MP3, WAV, RA, GIF, JPG but not limited to those file
extensions) may only account for a maximum of 50% of
Customer's total bandwidth and or disk space usage before
customer must upgrade to a higher performance solution.
- Property Rights.
A. NZ WEB IT hereby grants to Customer a non-exclusive,
non- transferable, royalty-free license, exercisable
solely during the term of this Agreement, to use NZ WEB IT
technology, products and services solely for the purpose
of accessing and using the Services. Customer may not use
NZ WEB IT's technology for any purpose other than
accessing and using the Services. Except for the rights
expressly granted above, this Agreement does not transfer
from NZ WEB IT to Customer any NZ WEB IT technology, and
all rights, titles and interests in and to any NZ WEB IT
technology shall remain solely with NZ WEB IT. Customer
shall not, directly or indirectly, reverse engineer,
decompile, disassemble or otherwise attempt to derive
source code or other trade secrets from any of the NZ WEB
IT.
B. NZ WEB IT owns all right, title and interest in and to
the Services and NZ WEB IT's trade names, trademarks,
service marks, inventions, copyrights, trade secrets,
patents, know-how and other intellectual property rights
relating to the design, function, marketing, promotion,
sale and provision of the Services and the related
hardware, software and systems ("Marks"). Noting in this
Agreement constitutes a license to Customer to use or
resell the Marks.
- Servers/Network Maintenance
In the event a planned outage would be necessary, they
will be performed between 10:00am to 11:30am GMT. This
does not mean there will be an outage at the specified
time, and does not include unplanned outages if any should
occur for reasons beyond NZ WEB IT's control.
- Special Provisions Applicable to Resellers.
A. NZ WEB IT may offer reseller programs which will permit
Customers to resell certain of NZ WEB IT's products and
services. If Customer chooses to resell NZ WEB IT services
Customer shall remain a NZ WEB IT customer for all
purposes under this agreement.
B. Customer agrees that if they resell NZ WEB IT Services,
the purchaser of those resold services will become
Customer's customer (a "Reseller Customer"). A Reseller
Customer shall not become a Customer of NZ WEB IT, and NZ
WEB IT will not be required to provide any technical or
other support to any Reseller Customer. Reseller agrees to
take all necessary measures to preclude NZ WEB IT from
being made a party to any agreement with any Reseller
Customer. Customer agrees and acknowledges that if they
become a Reseller they will be authorized to resell NZ WEB
IT provided Services on a non-exclusive basis only.
Customer's right to resell NZ WEB IT services shall in no
way preclude NZ WEB IT from marketing and selling NZ WEB
IT's own products and services through its own employees,
affiliates, other resellers or any other third party. NZ
WEB IT expressly reserves the right to allow other third
parties to resell NZ WEB IT services on any terms NZ WEB
IT may chose including terms which may be more favourable
to said third parties then they are to NZ WEB IT Reseller
Customers. Reseller acknowledges that the non-payment by
any customer of Reseller shall in no way relieve Reseller
of any duty in this agreement include the duty to timely
pay all fees. Reseller shall be solely responsible for all
sales, use, transfer, privilege, excise or other taxes and
duties which are levied or imposed on NZ WEB IT and
Reseller under this Agreement and any and all transactions
between Reseller and Reseller Customers. Reseller shall be
solely responsible for compliance with any regulations
governing the export of the Services (or any portion
thereof).
C. Reseller shall not resell the Services under NZ WEB
IT's brand name accordingly nothing in this Agreement
constitutes a license to Reseller to use or resell the
Marks (as defined below).
- Free Domain Name Registration :
Domain name registration is included with some of our
Plans, fees apply on new domain name registration for any
extra domains required by the customer.
Domain name renewal is not included in this
promotion, applicable renewal fees will apply every year
by the renewal date.
NZ WEB IT will not charge this fee automatically,
it is the customer's responsibility to apply for his
domain renewal.
Free Domain names included in our packages are locked
and cannot be transferred to another registrar unless
approved by NZ WEB IT only if customers account is paid
for with no balance.
A fee of US$20.00 will apply to all registrar transfer
requests (only applicable for domain names included
in our packages; This does not apply to our normal
domain registration service).
If customer has a balance, it must be settled before
domain name is released, this includes the domain transfer
fee.
- Disclaimer of Warranty.
Customer agrees to use all Services and any
information obtained through or from NZ WEB IT, at
Customer's own risk. Customer acknowledges and agrees that
NZ WEB IT exercises no control over, and accepts no
responsibility for, the content of the information passing
through NZ WEB IT's host computers, network hubs and
points of presence or the Internet.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON
AN AS IS, AS AVAILABLE BASIS. NONE OF NZ WEB IT, ITS
PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF
THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS,
SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS,
THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR
THE LIKE (EACH, AN "NZ WEB IT PERSON") MAKE ANY WARRANTIES
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE
SERVICES OR ANY EQUIPMENT NZ WEB IT PROVIDES. NO NZ WEB IT
PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE
INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY
WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR
CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE
CONTAINED IN OR PROVIDED THROUGH THE SERVICES.
NZ WEB IT IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY
LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER
TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF
CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY NZ WEB
IT. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY NZ
WEB IT PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON
ANY SUCH INFORMATION OR ADVICE. THE TERMS OF THIS SECTION
SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
- Limited Warranty.
A. NZ WEB IT represents and warrants to Customer that the
Services will be performed
I. In a manner consistent with industry standards reasonably
applicable to the performance thereof
II. At least at the same level of service as provided by NZ WEB IT
generally to its other customers for the same services;
and
III. In compliance in all material respects with the applicable Service
Descriptions. Customer will be deemed to have accepted
such Services unless Customer notifies NZ WEB IT, in
writing, within thirty (30) days after performance of any
Services of any breach of the foregoing warranties.
Customer's sole and exclusive remedy, and NZ WEB IT's sole
obligation, for breach of the foregoing warranties shall
be for NZ WEB IT, at its option, to re-perform the
defective Services at no cost to Customer, or, in the
event of interruptions to the Services caused by a breach
of the foregoing warranties, issue Customer a credit in an
amount equal to the current monthly service fees pro rated
by the number of hours in which the Services have been
interrupted. NZ WEB IT may provision the Services from any
of its data centers and may from time to time re-provision
the Services from different data centers.
B. The foregoing warranties shall not apply to performance
issues or defects in the Services
I. Caused by factors outside of NZ WEB IT's reasonable control;
II. That resulted from any actions or inactions of Customer or any third
parties; or
III. That resulted from Customer's equipment or any third-party equipment
not within the sole control of NZ WEB IT.
EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, NZ WEB IT
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES OR ANY
SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF
THIRD-PARTY RIGHTS, AND NZ WEB IT HEREBY EXPRESSLY
DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY
THIRD-PARTY SOFTWARE PROVIDED TO CUSTOMER HEREUNDER IS
PROVIDED "AS IS" WITHOUT ANY CONDITION OR WARRANTY
WHATSOEVER. NZ WEB IT DOES NOT WARRANT THAT THE SERVICES
WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
- Limitation of Liability.
A. IN NO EVENT WILL NZ WEB IT'S LIABILITY IN CONNECTION
WITH THE SERVICES, ANY SOFTWARE PROVIDED HEREUNDER OR ANY
ORDER, WHETHER CAUSED BY FAILURE TO DELIVER,
NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE,
EXCEED THE AGGREGATE SERVICE FEES PAID TO NZ WEB IT BY
CUSTOMER DURING THE 2-MONTH PERIOD IMMEDIATELY PRECEDING
THE EVENT GIVING RISE TO SUCH LIABILITY.
B. NZ WEB IT CANNOT GUARANTEE CONTINUOUS SERVICE,
SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA,
INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE
INTERNET. NZ WEB IT WILL NOT BE LIABLE FOR ANY
UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT,
DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF,
DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR
STORED ON ITS SYSTEM.
C. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY
SHALL BE LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER
PERSON FOR ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS
OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS,
LICENSES OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY
PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT,
UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT
OF OR IN CONNECTION WITH THE PERFORMANCE OR NON-
PERFORMANCE OF ANY ORDER, OR FOR ANY CLAIM AGAINST THE
OTHER PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.
D. The limitations contained in this Section apply to all
causes of action in the aggregate, whether based in
contract, tort or any other legal theory (including strict
liability), other than claims based on fraud or willful
misconduct. The limitations contained in Section 18-C
shall not apply to Customer's indemnification obligations.
E. Notwithstanding anything to the contrary in this
Agreement, NZ WEB IT's maximum liability under this
Agreement for all damages, losses, costs and causes of
actions from any and all claims (whether in contract,
tort, including negligence, quasi- contract, statutory or
otherwise) shall not exceed the actual dollar amount paid
by Customer for the Services which gave rise to such
damages, losses and causes of actions during the 2-month
period prior to the date the damage or loss occurred or
the cause of action arose.
F. Customer understands, acknowledges and agrees that if
NZ WEB IT takes any corrective action under this Agreement
because of an action of Customer or one if its customers
or a reseller, that corrective action may adversely affect
other customers of Customer or other reseller customers,
and Customer agrees that NZ WEB IT shall have no liability
to Customer, any of its customers or any Reseller Customer
due to such corrective action by NZ WEB IT.
G. This limitation of liability reflects an informed,
voluntary allocation between the parties of the risks
(known and unknown) that may exist in connection with this
Agreement. The terms of this section shall survive any
termination of this Agreement.
- Indemnification.
Customer agrees to indemnify, defend and hold harmless NZ
WEB IT, its officers, directors, employees, shareholders
and agents from and against any and all claims, damages,
losses, liabilities, suits, actions, demands, proceedings
(whether legal or administrative), and expenses
(including, but not limited to, reasonable attorney's
fees) threatened, asserted, or filed by a third party
arising out of or relating to
(i) Customer's use of the Services,
(ii) any breach by Customer of this Agreement, or
(iii) any acts or omissions of Customer.
The terms of this Section will survive any termination
of this Agreement.
- Miscellaneous.
A. Independent Contractor. NZ WEB IT and Customer
are independent contractors and nothing contained in this
Agreement places NZ WEB IT and Customer in the
relationship of principal and agent, master and servant,
partners or joint venturers. Neither party has, expressly
or by implication, or may represent itself as having, any
authority to make contracts or enter into any agreements
in the name of the other party, or to obligate or bind the
other party in any manner whatsoever.
B. Governing Law; Jurisdiction; Arbitration This
Agreement is governed by New Zealand law and both parties
will submit to personal jurisdiction in Wanganui New
Zealand. An award rendered in connection with arbitration
pursuant to this Section shall be final and binding upon
the parties. The parties agree that the award of the
arbitral tribunal will be the sole and exclusive remedy
between them regarding any and all claims and
counterclaims between them with respect to the subject
matter of the arbitrated dispute.
The terms of this Section will survive any termination of
this Agreement.
C. Headings The headings herein are for convenience
only and are not part of this Agreement.
D. Entire Agreement; Amendments. This Agreement,
including documents incorporated herein by reference,
supersedes all prior discussions, negotiations and
agreements between the parties with respect to the subject
matter hereof, and this Agreement constitutes the sole and
entire agreement between the parties with respect to the
matters covered hereby. In case of a conflict between this
Agreement and any purchase order, service order, work
order, confirmation, correspondence or other communication
of Customer or NZ WEB IT, the terms and conditions of this
Agreement shall control. No additional terms or conditions
relating to the subject matter of this Agreement shall be
effective unless approved in writing by any authorized
representative of Customer and NZ WEB IT. This Agreement
may not be modified or amended except by another agreement
in writing executed by the parties hereto; provided,
however, that these Terms of Service may be modified from
time to time by NZ WEB IT in its sole discretion, which
modifications will be effective upon posting to NZ WEB
IT's web site.
E. Severability. All rights and restrictions
contained in this Agreement may be exercised and shall be
applicable and binding only to the extent that they do not
violate any applicable laws and are intended to be limited
to the extent necessary so that they will not render this
Agreement illegal, invalid or unenforceable. If any
provision or portion of any provision of this Agreement
shall be held to be illegal, invalid or unenforceable by a
court of competent jurisdiction, it is the intention of
the parties that the remaining provisions or portions
thereof shall constitute their agreement with respect to
the subject matter hereof, and all such remaining
provisions or portions thereof shall remain in full force
and effect.
F. Notices. All notices and demands required or
contemplated hereunder by one party to the other shall be
in writing and shall be deemed to have been duly made and
given upon date of delivery if delivered in person or by
an overnight delivery or postal service, upon receipt if
delivered by facsimile the receipt of which is confirmed
by the recipient, or upon the expiration of five days
after the date of posting if mailed by certified mail,
postage prepaid, to the addresses or facsimile numbers set
forth below the parties' signatures. Either party may
change its address or facsimile number for purposes of
this Agreement by notice in writing to the other party as
provided herein. NZ WEB IT may give written notice to
Customer via e-mail to the Customer's e-mail address as
maintained in NZ WEB IT's billing records.
G. Waiver. No failure or delay by any party hereto
to exercise any right or remedy hereunder shall operate as
a waiver thereof, nor shall any single or partial exercise
of any right or remedy by any party preclude any other or
further exercise thereof or the exercise of any other
right or remedy. No express waiver or assent by any party
hereto to any breach of or default in any term or
condition of this Agreement shall constitute a waiver of
or an assent to any succeeding breach of or default in the
same or any other term or condition hereof.
H. Assignment. Successors. Customer may not assign
or transfer this Agreement, or any of its rights or
obligations hereunder, without the prior written consent
of NZ WEB IT. Any attempted assignment in violation of the
foregoing provision shall be null and void and of no force
or effect whatsoever.
NZ WEB IT may assign its rights and obligations under this
Agreement, and may engage subcontractors or agents in
performing its duties and exercising its rights hereunder,
without the consent of Customer. This Agreement shall be
binding upon and shall inure to the benefit of the parties
hereto and their respective successors and permitted
assigns.
I. Limitation of Actions. No action, regardless of
form, arising by reason of or in connection with this
Agreement may be brought by either party more than two
years after the cause of action has arisen.
J. Counterparts. If this Agreement is signed
manually, it may be executed in any number of
counterparts, each of which shall be deemed an original
and all of which together shall constitute one and the
same instrument. If this Agreement is signed
electronically, NZ WEB IT's records of such execution
shall be presumed accurate.
K. Force Majeure. Neither party is liable for any
default or delay in the performance of any of its
obligations under this Agreement (other than failure to
make payments when due) if such default or delay is
caused, directly or indirectly, by forces beyond such
party's reasonable control, including, without limitation,
fire, flood, acts of God, labor disputes, accidents, acts
of war or terrorism, interruptions of transportation or
communications, supply shortages or the failure of any
third party to perform any commitment relative to the
production or delivery of any equipment or material
required for such party to perform its obligations
hereunder.
L. No Third-Party Beneficiaries. Except as
otherwise expressly provided in this Agreement, nothing in
this Agreement is intended, nor shall anything herein be
construed to confer any rights, legal or equitable, in any
Person other than the parties hereto and their respective
successors and permitted assigns. Notwithstanding the
foregoing, Customer acknowledges and agrees that any
supplier of third-party supplier that is identified as a
third-party beneficiary in the Service Description, is an
intended third-party beneficiary of the provisions set
forth in this Agreement as they relate specifically to its
products or services and shall have the right to enforce
directly the terms and conditions of this Agreement with
respect to its products or services against Customer as if
it were a party to this Agreement.
M. Disclosure of Customer Information and Legal Process
Although NZ WEB IT maintains strict confidentiality on
Customer's information, there are certain exceptions in
which NZ WEB IT may disclose information in its
possession, including but not limited to information about
the Customer's internet transmissions and website activity
in order to comply with court order, subpoena, discovery
request, warrant, statute, regulation or official
governmental requests. NZ WEB IT has no obligation to
notify Customer about whom the information is sought or
that NZ WEB IT has provided the information. Customer
acknowledges the above exceptions and agrees to them
without reservation.
N. Marketing. Customer agrees that during the term
of this Agreement NZ WEB IT may publicly refer to
Customer, orally and in writing, as a customer of NZ WEB
IT. Any other public reference to Customer by NZ WEB IT
requires the written consent of Customer.
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