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NZ WEB I.T. LTD. USER AGREEMENT

 

This User Agreement ("Agreement") is an agreement between NZ Web Information Technology Limited Trading as NZ WEB IT, MY BEST HOST, WEB IT DOMAINS/Z, WEB IT SERVERS a Limited Liability Company, and the party set forth in the related order form ("Customer" or "you") incorporated herein by reference (together with any subsequent order forms submitted by Customer, the "Order Form"), and applies to the purchase of all services ordered by Customer on the Order Form (collectively, the "Services").

PLEASE READ THIS AGREEMENT CAREFULLY.

BY CLICKING ON THE "ORDER" BUTTON ON THE ORDER FORM REFERENCED HEREIN, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS AGREEMENT, INCLUDING NZ WEB IT'S PRIVACY POLICY & ACCEPTABLE USAGE POLICY. YOUR USE OF THE SERVICES ALSO CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.

Amendment of Agreement.

NZ WEB IT may amend or otherwise modify this Agreement.
Customer agrees that NZ WEB IT's posting of any amendments or modifications to this website (http://www.NZ WEB IT.com/terms.htm)  shall constitute adequate notice to Customer and that Customer shall periodically consult this web page for any changes or amendments to this Agreement. NZ WEB IT may, but is under no obligation to, provide additional notice of any amendment, modification or update of this Agreement via announcements on Customer's control panels. If any material modification to this Agreement is unacceptable to Customer it shall be Customer's responsibility to terminate their subscription as provided in Section 2 of this Agreement.
If Customer does not terminate the Agreement within 10 days of the material modification then Customer's continued use will mean that Customer has accepted the amended or modified Agreement.
  1. Acceptable Use Policy

    Under this Agreement, Customer shall comply with NZ WEB IT's current Acceptable Use Policy ("AUP"), as amended, modified or updated from time to time by NZ WEB IT, which currently can be viewed under the Terms (http://www.NZ WEB IT.com/terms.htm) section of this web site, and which is incorporated in this Agreement by reference.
    Customer hereby acknowledges that he/she/they have reviewed the AUP and that the terms of the AUP are incorporated herein by reference. In the event of any inconsistencies between this Agreement and the AUP, the terms of the AUP shall govern.
     

    NZ WEB IT does not intend to systematically monitor the content that is submitted to, stored on or distributed or disseminated by Customer via the Service (the "Customer Content"). Customer Content includes content of Customer's customers and/or users of Customer's website. Accordingly, under this Agreement, you will be responsible for your customers content and activities on your website. Notwithstanding anything to the contrary contained in this Agreement, NZ WEB IT may immediately take corrective action, including removal of all or a portion of the Customer Content, disconnection or discontinuance of any and all Services, or termination of this Agreement in the event of notice of possible violation by Customer of the AUP. In the event NZ WEB IT takes corrective action due to a violation of the AUP, NZ WEB IT shall not refund to Customer any fees paid in advance of such corrective action. Customer hereby agrees that NZ WEB IT shall have no liability to Customer or any of Customer's customers due to any corrective action that NZ WEB IT may take (including, without limitation, disconnection of Services).

     

  2. Term, Termination, Cancellation Policy.

    A. The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE NZ WEB IT TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION.
    The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term".

    B. This Agreement may be terminated
    1. By either party by giving the other party thirty 30 days prior to the renewal/anniversary date of the Term (Customers need to use the Cancellation Request Form at http://www.NZ WEB IT.com/cancel.htm ),

    2. By NZ WEB IT in the event of nonpayment by Customer,

    3. By NZ WEB IT, at any time, without notice, if, in NZ WEB IT's sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in NZ WEB IT's sole and absolute discretion and/or judgment, could disrupt, NZ WEB IT's business operations and/or

    4. By NZ WEB IT in accordance with any section/s of this Agreement.

    C. If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

    1. You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,
    2. You shall receive no refund for any prepaid hosting fees and any such fees shall be forfeited.
      In the event that Customer cancels within 30 days of ordering the service by completing the Cancellation Request Form
      NZ WEB IT will refund the prepaid hosting fees only to Customer. Any setup fees, fees for additional services, as well as fees paid for domain name registration (at current domain registration fees on http://www.NZ WEB IT.com/domain.htm ) are always non-refundable. Any promotional domain name registration will be billed at current domain registration fees on http://www.NZ WEB IT.com/domain.htm and subtracted from any prepaid hosting fees before any Money-Back-Guarantee refund is processed.
      Customer acknowledges and agrees that the
      Cancellation Request Form at http://www.NZ WEB IT.com/cancel.htm is the ONLY WAY TO EFFECTIVELY CANCEL a web hosting account with NZ WEB IT and meet potential deadlines to trigger NZ WEB IT's limited Money-Back Guarantee or to avoid automatic renewal. Any cancellation requests sent to or directed to NZ WEB IT by email and/or phone and/or regular mail shall be null and void. Customer also agrees that any request for a refund shall be forfeited, if the Cancellation Request Form at http://www.NZ WEB IT.com/cancel.htm has not been used to cancel a web hosting account.
       
    3. You shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term (other than basic hosting fees as provided in (II) above). Any cancellation request shall be effective thirty (30) days after receipt by NZ WEB IT, unless a later date is specified in such request.

    D. NZ WEB IT may terminate this Agreement
     

    1. If the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or
    2. Immediately by giving written notice to Customer, if NZ WEB IT determines in good faith that Customer's use of the Customer Web site or the Customer Content violates any term or condition, including the AUP. If NZ WEB IT cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the AUP or Customer's use of the Services disrupts, NZ WEB IT shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term and NZ WEB IT shall have the right to charge you an administrative fee of US$50.00.

    E. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. The provisions of Sections 2(E), 3, 4, 8, 10, 11, 16, 17, 18, 19 and 20 of this Agreement shall survive the expiration or termination of this Agreement for any cause or reason whatsoever, and, notwithstanding the expiration or termination of this Agreement, the parties shall each remain liable to the other for any indebtedness or other liability theretofore arising under this Agreement. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which NZ WEB IT may be entitled.

     

  1. Customer's Responsibilities.

    A. Customer is solely responsible for the quality, performance and all other aspects of the Customer Content and the goods or services provided through the Customer Web site.

    B. Customer will cooperate fully with NZ WEB IT in connection with NZ WEB IT's performance of the Services. Customer must provide any equipment or software that may be necessary for Customer to use the Services. Delays in Customer's performance of its obligations under this Agreement will extend the time for NZ WEB IT's performance of its obligations that depend on Customer's performance on a day for day basis. Customer will notify NZ WEB IT of any change in Customer's mailing address, telephone, e-mail or other contact information.

    C. Customer assumes full responsibility for providing end users with any required disclosure or explanation of the various features of the Customer Web site and any goods or services described therein, as well as any rules, terms or conditions of use.

    D. Because the Services permit Customer to electronically transmit or upload content directly to the Customer Web site, Customer shall be fully responsible for uploading all content to the Customer Web site and supplementing, modifying and updating the Customer Web site. Customer is also responsible for ensuring that the Customer Content and all aspects of the Customer Web site are compatible with the hardware and software used by NZ WEB IT to provide the Services, as the same may be changed by NZ WEB IT from time to time. NZ WEB IT shall not be responsible for any damages to the Customer Content, the Customer Web site or other damages or any malfunctions or service interruptions caused by any failure of the Customer Content or any aspect of the Customer Web site to be compatible with the hardware and software used by NZ WEB IT to provide the Services.

    E. Customer is solely responsible for making back-up copies of the Customer Web site and Customer Content.

     
  2. Customer's Representations and Warranties.

    A. Customer hereby represents and warrants to NZ WEB IT, and agrees that during the Initial Term and any Term thereafter Customer will ensure that:

     I. Customer is the owner or valid licensee of the Customer Content and each element thereof, and Customer has secured all necessary licenses, consents, permissions, waivers and releases for the use of the Customer Content and each element thereof, including without limitation, all trademarks, logos, names and likenesses contained therein, without any obligation by NZ WEB IT to pay any fees, residuals, guild payments or other compensation of any kind to any Person;

     II. Customer's use, publication and display of the Customer Content will not infringe any copyright, patent, trademark, trade secret or other proprietary or intellectual property right of any person, or constitute a defamation, invasion of privacy or violation of any right of publicity or any other right of any person, including, without limitation, any contractual, statutory or common law right or any "moral right" or similar right however denominated;

     III. Customer will comply with all applicable laws, rules and regulations regarding the Customer Content and the Customer Web site and will use the Customer Web site only for lawful purposes; and

     IV. Customer has used its best efforts to ensure that the Customer Content is and will at all times remain free of all computer viruses, worms, Trojan horses and other malicious code.

    B. Customer shall be solely responsible for the development, operation and maintenance of Customer's web site, online store and e-commerce activities, for all products and services offered by Customer or appearing online and for all contents and materials appearing online or on Customer's products, including, without limitation

     I. The accuracy and appropriateness of the Customer Content and content and material appearing in its store or on its products,

     II. ensuring that the Customer Content and content and materials appearing in its store or on its products do not violate or infringe upon the rights of any person, and

     III. ensuring that the Customer Content and the content and materials appearing in its store or on its products are not defamatory or otherwise illegal. Customer shall be solely responsible for accepting, processing and filling customer orders and for handling customer inquiries or complaints. Customer shall be solely responsible for the payment or satisfaction of any and all taxes associated with its web site and online store.

    C. Customer grants NZ WEB IT the right to reproduce, copy, use and distribute all and any portion of the Customer Content to the extent needed to provide and operate the Services.

     
  3. License to NZ WEB IT. Customer hereby grants to NZ WEB IT

    A non-exclusive, royalty-free, worldwide right and license during the Initial Term and any Term thereafter to do the following to the extent necessary in the performance of Services under the Order:
     
    A. Digitize, convert, install, upload, select, order, arrange, compile, combine, synchronize, use, reproduce, store, process, retrieve, transmit, distribute, publish, publicly display, publicly perform and hyperlink the Customer Content; and

    B. Make archival or back-up copies of the Customer Content and the Customer Web site. Except for the rights expressly granted above, NZ WEB IT is not acquiring any right, title or interest in or to the Customer Content, all of which shall remain solely with Customer.

     
  4. Billing and Payment.

    A. Customer will pay to NZ WEB IT the service fees for the Services in the manner set forth in the Order Form.

    B. NZ WEB IT may increase the Service Fees

       I. In the manner permitted in the service description and
      II. At any time on or after expiration of the Initial Term by providing prior notice thereof to Customer.

    C. The Service Fees do not include any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority with respect to the Services or any software provided hereunder (excluding any tax on NZ WEB IT's net income). All such taxes may be added to NZ WEB IT's invoices for the fees as separate charges to be paid by Customer. All fees are fully earned when due and non-refundable when paid.

    D. Unless otherwise specified, all fees and related charges shall be due and payable within three (3) days after the date of the invoice. If any invoice is not paid within ten (10) days after the date of the invoice, NZ WEB IT may charge Customer a late fee of $15.00 for such invoice; in addition any amounts payable to NZ WEB IT not paid when due will bear interest at the rate of one and one half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less.

    E. If NZ WEB IT collects any payment due at law or through an attorney at law or under advice therefrom or through a collection agency, or if NZ WEB IT prevails in any action to which the Customer and NZ WEB IT are parties, Customer will pay all costs of collection, arbitration and litigation, including, without limitation, all court costs and NZ WEB IT's reasonable attorneys' fees.

    F. If any check or automatic payment is returned for insufficient funds NZ WEB IT may impose a processing charge of US$25.00.

    G. Customer agrees that all accounts which incurs a charge back will be instantly suspended, domain names will be pointing to a Fraud / ChargeBacks page; All due amounts plus US$50.00 Charge Back processing fee will apply to remove the Fraud page and/or reinstate the account. If payment is not made within 10 working days, all due amounts plus charge back fees and collection/ Legal fees will be forwarded to a dept collection agency at NZ Web IT own discretion.
    All accounts owned by the customer will be suspended and pointed to Fraud / ChargeBack page until all due fees are fully paid.

    H. In the event that any amount due NZ WEB IT remains unpaid twenty (10) days after such payment is due, NZ WEB IT, in its sole discretion, may immediately terminate this Agreement, and/or withhold or suspend Services.

    I. Customer agrees that he will be charged a US$50.00 fee to reinstate accounts that have been suspended or terminated.

    J. Wire transfers will be assessed a US$30.00 charge.

    K. Customer acknowledges and agrees that NZ WEB IT may pre- charge Customer's fees for the Services to its credit card supplied by Customer during registration for the Initial Term.

    L. YOU ACKNOWLEDGE, AGREE AND AUTHORIZE NZ WEB IT TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN SECTION 2.

    M. Customer acknowledges and agrees that all charges, fees, pricings on NZ WEB IT's websites, promotion materials, Emails, advertisings or quotes are in US (American) dollars.

     
  5. NZ WEB IT as Reseller or Licensor.
    NZ WEB IT is acting only as a reseller or licensor of the hardware, software and equipment used in connection with the products and/or Services that were or are manufactured or provided by a third party ("Non-NZ WEB IT Product"). NZ WEB IT shall not be responsible for any changes in the Services that cause the Non-NZ WEB IT Product to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer's defects of Non- NZ WEB IT Product either sold, licensed or provided by NZ WEB IT to Customer or purchased directly by Customer used in connection with the Services will not be deemed a breach of NZ WEB IT's obligations under this Agreement. Any rights or remedies Customer may have regarding the ownership, licensing, performance or compliance of Non-NZ WEB IT Product are limited to those rights extended to Customer by the manufacturer of such Non- NZ WEB IT Product. Customer is entitled to use any Non-NZ WEB IT Product supplied by NZ WEB IT only in connection with Customer's permitted use of the Services. Customer shall use its best efforts to protect and keep confidential all intellectual property provided by NZ WEB IT to Customer through any Non-NZ WEB IT Product and shall make no attempt to copy, alter, reverse engineer, or tamper with such intellectual property or to use it other than in connection with the Services. Customer shall not resell, transfer, export or re-export any Non-NZ WEB IT Product, or any technical data derived therefrom, in violation of any applicable United States, New Zealand or foreign law.

     
  6. Internet Protocol (IP) Address Ownership.
    If NZ WEB IT may assigns Customer an Internet Protocol ("IP") address for Customer's use, the right to use that IP address shall belong only to NZ WEB IT, and Customer shall have no right to use that IP address except as permitted by NZ WEB IT in its sole and absolute discretion in connection with the Services, during the term of this Agreement. NZ WEB IT shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by NZ WEB IT, and NZ WEB IT reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion.

     
  7. Caching.
    Customer expressly
     I. Grants to NZ WEB IT a license to cache the entirety of the Customer Content and Customer's web site, including content supplied by third parties, hosted by NZ WEB IT under this Agreement and
     II. Agrees that such caching is not an infringement of any of Customer's intellectual property rights or any third party's intellectual property rights.

     
  8. CPU Usage.
    Customer agrees that Customer shall not use excessive amounts of CPU processing on any of NZ WEB IT's servers. A website is considered to be using "Excessive amounts of resources" when it monopolizes the resources available by using 10% or more of system resources for longer than 60 seconds. There are numerous activities that could cause such problems. We reserve the rights to suspend or terminate any hosting account that we feel is jeopardizing our network. NZ WEB IT will be the sole and final arbiter as to what constitutes a violation of this policy.
    Any violation of this policy may result in corrective action by NZ WEB IT, including assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in NZ WEB IT's sole and absolute discretion. If NZ WEB IT takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.
     
  9. Bandwidth and Disk Usage.
    Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes agreed to in the stipulated measurements outlined on the web site at the time of sign-up (or other measurements of services in the form of gigabytes, megabytes, etc.) per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). NZ WEB IT will monitor Customer's bandwidth and disk usage.
    NZ WEB IT shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in NZ WEB IT's sole and absolute discretion. If NZ WEB IT takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.
    To avoid unfair resource distribution at no time shall Customer use more than 15 simultaneous processes by and with any of Customer's applications and not upload any file larger than 10 megabytes. All images in a Customer's hosting account must be linked to from pages within the Customer's hosting account. It is a violation of this agreement if Customer uses this account as merely an image, sound or file library. Binary files such as images, video and sound (i.e MP3, WAV, RA, GIF, JPG but not limited to those file extensions) may only account for a maximum of 50% of Customer's total bandwidth and or disk space usage before customer must upgrade to a higher performance solution.
     
  10. Property Rights.

    A. NZ WEB IT hereby grants to Customer a non-exclusive, non- transferable, royalty-free license, exercisable solely during the term of this Agreement, to use NZ WEB IT technology, products and services solely for the purpose of accessing and using the Services. Customer may not use NZ WEB IT's technology for any purpose other than accessing and using the Services. Except for the rights expressly granted above, this Agreement does not transfer from NZ WEB IT to Customer any NZ WEB IT technology, and all rights, titles and interests in and to any NZ WEB IT technology shall remain solely with NZ WEB IT. Customer shall not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any of the NZ WEB IT.

    B. NZ WEB IT owns all right, title and interest in and to the Services and NZ WEB IT's trade names, trademarks, service marks, inventions, copyrights, trade secrets, patents, know-how and other intellectual property rights relating to the design, function, marketing, promotion, sale and provision of the Services and the related hardware, software and systems ("Marks"). Noting in this Agreement constitutes a license to Customer to use or resell the Marks.
     
  11. Servers/Network Maintenance
    In the event a planned outage would be necessary, they will be performed between 10:00am to 11:30am GMT. This does not mean there will be an outage at the specified time, and does not include unplanned outages if any should occur for reasons beyond NZ WEB IT's control.
     
  12. Special Provisions Applicable to Resellers.
    A. NZ WEB IT may offer reseller programs which will permit Customers to resell certain of NZ WEB IT's products and services. If Customer chooses to resell NZ WEB IT services Customer shall remain a NZ WEB IT customer for all purposes under this agreement.

    B. Customer agrees that if they resell NZ WEB IT Services, the purchaser of those resold services will become Customer's customer (a "Reseller Customer"). A Reseller Customer shall not become a Customer of NZ WEB IT, and NZ WEB IT will not be required to provide any technical or other support to any Reseller Customer. Reseller agrees to take all necessary measures to preclude NZ WEB IT from being made a party to any agreement with any Reseller Customer. Customer agrees and acknowledges that if they become a Reseller they will be authorized to resell NZ WEB IT provided Services on a non-exclusive basis only. Customer's right to resell NZ WEB IT services shall in no way preclude NZ WEB IT from marketing and selling NZ WEB IT's own products and services through its own employees, affiliates, other resellers or any other third party. NZ WEB IT expressly reserves the right to allow other third parties to resell NZ WEB IT services on any terms NZ WEB IT may chose including terms which may be more favourable to said third parties then they are to NZ WEB IT Reseller Customers. Reseller acknowledges that the non-payment by any customer of Reseller shall in no way relieve Reseller of any duty in this agreement include the duty to timely pay all fees. Reseller shall be solely responsible for all sales, use, transfer, privilege, excise or other taxes and duties which are levied or imposed on NZ WEB IT and Reseller under this Agreement and any and all transactions between Reseller and Reseller Customers. Reseller shall be solely responsible for compliance with any regulations governing the export of the Services (or any portion thereof).

    C. Reseller shall not resell the Services under NZ WEB IT's brand name accordingly nothing in this Agreement constitutes a license to Reseller to use or resell the Marks (as defined below).
     
  13. Free Domain Name Registration :
    Domain name registration is included with some of our Plans, fees apply on new domain name registration for any extra domains required by the customer.
    Domain name renewal is not included in this promotion, applicable renewal fees will apply every year by the renewal date.
    NZ WEB IT will not charge this fee automatically, it is the customer's responsibility to apply for his domain renewal.
    Free Domain names included in our packages are locked and cannot be transferred to another registrar unless approved by NZ WEB IT only if customers account is paid for with no balance.
    A fee of US$20.00 will apply to all registrar transfer requests (only applicable for domain names included in our packages; This does not apply to our normal domain registration service).
    If customer has a balance, it must be settled before domain name is released, this includes the domain transfer fee.
     
  14. Disclaimer of Warranty.
    Customer agrees to use all Services and any information obtained through or from NZ WEB IT, at Customer's own risk. Customer acknowledges and agrees that NZ WEB IT exercises no control over, and accepts no responsibility for, the content of the information passing through NZ WEB IT's host computers, network hubs and points of presence or the Internet.
    THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NONE OF NZ WEB IT, ITS PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE (EACH, AN "NZ WEB IT PERSON") MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT NZ WEB IT PROVIDES. NO NZ WEB IT PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES.
    NZ WEB IT IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY NZ WEB IT. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY NZ WEB IT PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.


     
  15. Limited Warranty.

    A. NZ WEB IT represents and warrants to Customer that the Services will be performed
       I. In a manner consistent with industry standards reasonably applicable to the performance thereof
      II. At least at the same level of service as provided by NZ WEB IT generally to its other customers for the same services; and
     III. In compliance in all material respects with the applicable Service Descriptions. Customer will be deemed to have accepted such Services unless Customer notifies NZ WEB IT, in writing, within thirty (30) days after performance of any Services of any breach of the foregoing warranties. Customer's sole and exclusive remedy, and NZ WEB IT's sole obligation, for breach of the foregoing warranties shall be for NZ WEB IT, at its option, to re-perform the defective Services at no cost to Customer, or, in the event of interruptions to the Services caused by a breach of the foregoing warranties, issue Customer a credit in an amount equal to the current monthly service fees pro rated by the number of hours in which the Services have been interrupted. NZ WEB IT may provision the Services from any of its data centers and may from time to time re-provision the Services from different data centers.

    B. The foregoing warranties shall not apply to performance issues or defects in the Services
       I. Caused by factors outside of NZ WEB IT's reasonable control;
      II. That resulted from any actions or inactions of Customer or any third parties; or
     III. That resulted from Customer's equipment or any third-party equipment not within the sole control of NZ WEB IT.
    EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, NZ WEB IT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND NZ WEB IT HEREBY EXPRESSLY DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY SOFTWARE PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED "AS IS" WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. NZ WEB IT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.


     
  16. Limitation of Liability.

    A. IN NO EVENT WILL NZ WEB IT'S LIABILITY IN CONNECTION WITH THE SERVICES, ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE SERVICE FEES PAID TO NZ WEB IT BY CUSTOMER DURING THE 2-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

    B. NZ WEB IT CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. NZ WEB IT WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEM.

    C. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR NON- PERFORMANCE OF ANY ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.

    D. The limitations contained in this Section apply to all causes of action in the aggregate, whether based in contract, tort or any other legal theory (including strict liability), other than claims based on fraud or willful misconduct. The limitations contained in Section 18-C shall not apply to Customer's indemnification obligations.

    E. Notwithstanding anything to the contrary in this Agreement, NZ WEB IT's maximum liability under this Agreement for all damages, losses, costs and causes of actions from any and all claims (whether in contract, tort, including negligence, quasi- contract, statutory or otherwise) shall not exceed the actual dollar amount paid by Customer for the Services which gave rise to such damages, losses and causes of actions during the 2-month period prior to the date the damage or loss occurred or the cause of action arose.

    F. Customer understands, acknowledges and agrees that if NZ WEB IT takes any corrective action under this Agreement because of an action of Customer or one if its customers or a reseller, that corrective action may adversely affect other customers of Customer or other reseller customers, and Customer agrees that NZ WEB IT shall have no liability to Customer, any of its customers or any Reseller Customer due to such corrective action by NZ WEB IT.

    G. This limitation of liability reflects an informed, voluntary allocation between the parties of the risks (known and unknown) that may exist in connection with this Agreement. The terms of this section shall survive any termination of this Agreement.

     
  17. Indemnification.
    Customer agrees to indemnify, defend and hold harmless NZ WEB IT, its officers, directors, employees, shareholders and agents from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party arising out of or relating to
    (i) Customer's use of the Services,
    (ii) any breach by Customer of this Agreement, or
    (iii) any acts or omissions of Customer.
    The terms of this Section will survive any termination of this Agreement.

     
  18. Miscellaneous.

    A. Independent Contractor. NZ WEB IT and Customer are independent contractors and nothing contained in this Agreement places NZ WEB IT and Customer in the relationship of principal and agent, master and servant, partners or joint venturers. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.

    B. Governing Law; Jurisdiction; Arbitration This Agreement is governed by New Zealand law and both parties will submit to personal jurisdiction in Wanganui New Zealand. An award rendered in connection with arbitration pursuant to this Section shall be final and binding upon the parties. The parties agree that the award of the arbitral tribunal will be the sole and exclusive remedy between them regarding any and all claims and counterclaims between them with respect to the subject matter of the arbitrated dispute.
    The terms of this Section will survive any termination of this Agreement.


    C. Headings The headings herein are for convenience only and are not part of this Agreement.

    D. Entire Agreement; Amendments. This Agreement, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby. In case of a conflict between this Agreement and any purchase order, service order, work order, confirmation, correspondence or other communication of Customer or NZ WEB IT, the terms and conditions of this Agreement shall control. No additional terms or conditions relating to the subject matter of this Agreement shall be effective unless approved in writing by any authorized representative of Customer and NZ WEB IT. This Agreement may not be modified or amended except by another agreement in writing executed by the parties hereto; provided, however, that these Terms of Service may be modified from time to time by NZ WEB IT in its sole discretion, which modifications will be effective upon posting to NZ WEB IT's web site.

    E. Severability. All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

    F. Notices. All notices and demands required or contemplated hereunder by one party to the other shall be in writing and shall be deemed to have been duly made and given upon date of delivery if delivered in person or by an overnight delivery or postal service, upon receipt if delivered by facsimile the receipt of which is confirmed by the recipient, or upon the expiration of five days after the date of posting if mailed by certified mail, postage prepaid, to the addresses or facsimile numbers set forth below the parties' signatures. Either party may change its address or facsimile number for purposes of this Agreement by notice in writing to the other party as provided herein. NZ WEB IT may give written notice to Customer via e-mail to the Customer's e-mail address as maintained in NZ WEB IT's billing records.

    G. Waiver. No failure or delay by any party hereto to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any party preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by any party hereto to any breach of or default in any term or condition of this Agreement shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

    H. Assignment. Successors. Customer may not assign or transfer this Agreement, or any of its rights or obligations hereunder, without the prior written consent of NZ WEB IT. Any attempted assignment in violation of the foregoing provision shall be null and void and of no force or effect whatsoever.
    NZ WEB IT may assign its rights and obligations under this Agreement, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without the consent of Customer. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.

    I. Limitation of Actions. No action, regardless of form, arising by reason of or in connection with this Agreement may be brought by either party more than two years after the cause of action has arisen.

    J. Counterparts. If this Agreement is signed manually, it may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. If this Agreement is signed electronically, NZ WEB IT's records of such execution shall be presumed accurate.

    K. Force Majeure. Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

    L. No Third-Party Beneficiaries. Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights, legal or equitable, in any Person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, Customer acknowledges and agrees that any supplier of third-party supplier that is identified as a third-party beneficiary in the Service Description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against Customer as if it were a party to this Agreement.

    M. Disclosure of Customer Information and Legal Process
    Although NZ WEB IT maintains strict confidentiality on Customer's information, there are certain exceptions in which NZ WEB IT may disclose information in its possession, including but not limited to information about the Customer's internet transmissions and website activity in order to comply with court order, subpoena, discovery request, warrant, statute, regulation or official governmental requests. NZ WEB IT has no obligation to notify Customer about whom the information is sought or that NZ WEB IT has provided the information. Customer acknowledges the above exceptions and agrees to them without reservation. 

    N. Marketing. Customer agrees that during the term of this Agreement NZ WEB IT may publicly refer to Customer, orally and in writing, as a customer of NZ WEB IT. Any other public reference to Customer by NZ WEB IT requires the written consent of Customer.

 

 



 
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